"We at TSS are excited to be enhancing our profitability at a time when many of our competitors are closing their doors. Since the relationship with Aliengena Inc. commenced, we have seen a vast improvement in our accounts receivable aging. We are able to maintain our trucking industry-specific workforce at our home office and having Aliengena Inc. provide staff that assist our managers in the collection efforts of our company. Our India team also posts incoming checks and performs credit checks on new accounts.
"The main reasons why our work with Aliengena Inc. has been successful are cost savings, easing some of our staffing headaches, and increased productivity. Cost savings are never more important than in today's unhealthy economy in the United States. And working with the offshore team allows us to focus on generating new business without worrying about maintaining the workforce and finding new qualified employees. We have also noticed a significant increase in productivity by the team in India, man per man they do more work more accurately."
"While I admit I had some serious concerns about making that first venture into offshore staffing, I can now say it has been one of the best things we could have done to improve the strength and profitability of our company."
Greg Dunn
General Manager
TSS Group
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